These services are one-person businesses. The individual often provides stenography as well as billing services. Typically, the fees are a little less and the service is personal...so this kind of billing service can be tempting. Concerns are the following:

• Qualifications vary from service to service. How lucky do you feel?
• These services often use cheap under-powered billing software...the biller must overcome weaknesses in the software to keep claims from falling through the cracks.
• Reports are often limited in number...and of limited usability.
• Statements tend to be difficult to read...so communication with the family is difficult.
• Usually, there is no "data feedback"...you do not have access to your data.

Be especially cautious of services that offer fees well below going rates. There is always a reason. The service may be superficial...and the pursuit of claims minimal. Insurance-processing is a time-consuming process. If fees are not adequate, corners will always be cut.

Corporate services

Corporate services are bigger businesses. They've gotten bigger because they usually do things well. So, you can have greater confidence that the billings will be done properly...and you will get the feedback you need. Services are more comprehensive...and reports are better. Concerns are the following:

• Fees are usually higher - 10% of collections is not unusual.
• Services tend to be impersonal, performed by a team instead of an individual.
• There are a lot of rules...and not much flexibility.
• They are not very receptive to special requests.
• They cater to large medical practices...reports and forms reflect the medical models.

Summit-Edge

Summit-Edge fits is a nice balance between one-person and corporate services. We provide corporate quality services...with the affordability and personal touch of one-person services. It is the best of both worlds!

The best of one-person services

• Competitive fees
• A personal touch
• Flexibility
• Receptiveness to special requests
• Focus on mental health

The best of corporate services

• Comprehensive services
• More and better reports
• Professionalism
• Safety

Copyright 2003, Summit-Edge, Inc.